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Stranded by Ryanair: the rant that became a book



22 February 2009 148 views No Comment

Stranded in Spain courtesy of Ryanair (or Ruinair, as he calls it), Paul Kilduff ruminates on the debt we owe Michael O’Leary and his no-frills revolution.

The first sign of terminal trouble is the subtle inactivity at the Malaga departure gate.

Our scheduled boarding time passes quite uneventfully. Growing mumblings of discontent and half-truths circulate like gossip. There is an aircraft outside so there’s hope, but it has technical problems. The screens show “Retrasado”. This is Spanish for “Your aircraft is broken”. We wait in a void of customer service.

One brave passenger walks up to the desk and comes back holding up 10 fingers. We will board in 10 minutes? He announces: “Delayed until 10 o’clock tonight.” Eight hours late. An engineer is flying out. (Read Full Story On The Times)

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